Privacy Policy

Last updated: February 2026

1. Who we are

Chief Scaler is operated by Azahar Michau, trading as Chief Scaler. Our contact email is info@chiefscaler.com. When we refer to "we", "us", or "Chief Scaler" in this policy, we mean this business entity.

2. What data we collect

We collect personal data only when you voluntarily provide it to us. This includes:

• Your name and email address when you submit our contact form
• Your company name, website, and ARR range when submitted via our enquiry form
• Information about your business challenges that you choose to share with us
• Basic analytics data (page visits, browser type) collected by our hosting provider Netlify

3. How we use your data

We use the data you provide solely to:

• Respond to your enquiry and assess whether we are a good fit to work together
• Schedule and manage discovery or client calls
• Communicate with you about engagements or proposals

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Legal basis for processing (UK GDPR)

We process your personal data on the basis of your consent (provided when you submit our contact form) and our legitimate interest in responding to business enquiries. You may withdraw your consent at any time by emailing info@chiefscaler.com.

5. How we store your data

Contact form submissions are processed and stored via Netlify Forms and Google Workspace (Gmail). Both providers maintain appropriate security standards. We do not store your data in any additional databases or CRM systems without your knowledge.

6. How long we keep your data

We retain your contact data for as long as is reasonably necessary to manage our business relationship or enquiry. If you ask us to delete your data, we will do so within 30 days, except where we are legally required to retain it.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time

To exercise any of these rights, email us at info@chiefscaler.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website does not use tracking cookies or advertising pixels. Basic analytics may be collected by Netlify (our hosting provider) as part of their infrastructure. We do not use Google Analytics or any third-party tracking tools.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.

10. Contact

If you have any questions about this Privacy Policy, please contact us at info@chiefscaler.com.